Privacy Policy

Privacy Policy

This privacy policy sets out how http://www.tomhardybassoon.com uses and protects any information that you give us when you use this website, or interact with us in any other way.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25.5.18.

As a bassoon player and teacher and reed maker with several reed helpers we have many bassoon and musical connections around the world. Our registered address is 4 Stonor Road London W14 8RZ. You can contact us by writing to that address or by emailing us at tom@tomhardybassoon.com.

What we collect

Our legal basis for processing personal data is:

Consent: Where you have written to us specifically to ask to be included on mailings to do with the bassoon and the oon list or where you have purchased reeds from this website.

Contractual necessity: Where you have purchased items from this website that need to be shipped to you.

Legitimate interests: The lists that we hold are solely for helping bassoonists who are already a highly evolved and specialised part of the human race.

The data processing is necessary to achieve it: The processing is primarily the collection, storage and responsible use of e-mail addresses. We collect e-mail addresses only where we have good reason to believe that the person is interested in being kept informed about all things bassoon.

We may collect the following information: • Name • Contact information including email address • Payment information such as PayPal address • Demographic information such as postcode, preferences and interests • Other information relevant to customer surveys and/or offers • Your emails to us and other information that you give us in relation to the work that we perform for you What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping such as financial accounting • We may use the information to improve our products and services. • We may send emails concerning the provision of any products or services that we supply to you, such as website service alerts, new features and the like. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, or by any other method.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information for marketing purposes by opting out of such communications. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us via the Contact link on our website. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you by writing to us or emailing us via the contact page on our website. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect. We acknowledge that you have the right to lodge a complaint with the Information Commissioner's Office in the United Kingdom if you are unhappy with the way we have collected, stored or used your personal information

General Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive or other data storage device. Once you agree, the file is added. Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use two cookies which are essential to the running of this site. One stores the viewer's choice regarding the setting of cookies (this lasts for 1 year unless deleted by the user via their browser settings), and the other is a session cookie which allows use of the functionality of site for the duration of that browser session, at the end of which it is deleted. Neither cookie allows any tracking or analytics.

If you continue to use the site, these cookies will be set.

You can choose to accept or decline cookies using the slide-up panel at the bottom of our website. You can change your preferences at any time by clicking on the Cookies link in the footer which will redisplay the slide-up panel.

Third-party Cookies

We also use cookies to track the use of our website (e.g. to identify which pages are being used). These are set by a third party service such as Google Analytics. This helps us analyse data about webpage traffic and improve our websites in order to tailor them to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website and service by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.